The Handbook of Human Factors in Web Design
(In Press)
Robert W. Proctor and Kim-Phuong L. Vu (Eds.)
Purdue University
Table of Contents
Series Foreword — Gavriel
Salvendy, Purdue University and Tsinghua
University
Foreword — Anna
Wichansky, Oracle Corporation
Preface — Robert W.
Proctor & Kim-Phuong L. Vu, Purdue
University
I.
Background
and Overview
- Historical
Overview of Human Factors and Ergonomics — Stanley
N. Roscoe, Professor Emeritus of Psychology, Aviation, and Aeronautical
and Astronautical Engineering, University of Illinois at
Urbana-Champaign; Professor Emeritus of Psychology, New Mexico State
University
- A
Brief History of Computers and the Internet — Ira H. Bernstein, University
of Texas at Arlington
- Human-Computer
Interaction and Web Design — Alan Dix, Lancaster
University
II. Human
Factors and Ergonomics
- Physical
Ergonomics and the Web — Michael J. Smith, University
of Wisconsin
– Madison,
& Alvaro Taveira, University
of Wisconsin
- Whitewater
- Cognitive
Ergonomics — Craig M. Harvey , Louisiana
State University,
Richard J. Koubek, Pennsylvania State University, Ling Rothrock,
Pennsylvania State University, Ashok Darisipudi, Louisiana State
University, Jong W. Kim, Pennsylvania State University, & Jessica
Munch, Wright State University
- Human
Factors Aspects of Team Cognition — Preston A. Kiekel, New
Mexico State University, & Nancy J. Cooke , Arizona State
University East
III. Content
Preparation for the Web
- Presentation
of Information — Thomas S. Tullis, Michael Catani , Ann
Chadwick-Dias, & Carrie Cianchette, Fidelity Investments
- Multimodal
User Interfaces: Designing Media for the Auditory and Tactile Channels
—Thomas Hempel, Siemens AG, & Ercan Altinsoy, Ruhr-University
- Applications
of Concept Maps to Web Design and Web Work — Robert R. Hoffman,
John W. Coffey, & Joseph D. Novak , University
of West Florida
- Organization
and Structure of Information Using Semantic Web Technologies —
Jennifer Golbeck, Amy Alford, Ron Alford, & James Hendler, University
of Maryland
IV. Retrieval
of Information
- User
Search Strategies and Search Engine Interface Design — Xiaowen
Fang, De Paul University, Pei Chen, Huicong International, & Bo
Chen, Hyperion
- Interactive
Information Agents and Interfaces — Matthias Klusch, German
Research Center for Artificial Intelligence, Elisabeth Andre,
University of Augsburg, & Thomas Rist, German Research Center for
Artificial Intelligence, Toru Ishida, University of Kyoto, &
Hideyuki Nakanishi , University of Kyoto
V. Universal
Access
- A
Design Code of Practice for Universal Access: Methods and Techniques
—Constantine Stephanidis, Foundation for Research and Technology-
Hellas (FORTH) and University of Crete & Demosthenes Akoumianakis,
Foundation for Research and Technology- Hellas (FORTH)
- Developing
Adaptive Interfaces for the Web — Constantine
Stephanidis, Foundation for Research and Technology - Hellas (FORTH)
and University of Crete, Alexandros Paramythis & Anthony Savidis,
Foundation for Research and Technology - Hellas (FORTH)
- Access
to Web Content by Those Operating Under Constrained Conditions —
Gregg C. Vanderheiden, University
of Wisconsin
- Madison
- Cross-Cultural
Web Design — Yee-Yin Choong, Global eXchange Services, Tom
Plocher, Honeywell International, & Pei-Luen Patrick Rau , Tsinghua
University
VI. Web
Usability Engineering
- Understanding
Users: Some Qualitative and Quantitative Methods — Fred Volk,
SAS Institute and Georgetown
University,
& Huifang Wang, SAS Institute
- Evaluating
Web Usability — Wenli Zhu, Microsoft, Kim-Phuong L. Vu, Purdue
University,
& Robert W. Proctor, Purdue University
- A
Design Process for Web Usability — Deborah J. Mayhew, Deborah
J. Mayhew & Associates
- JIET
Design Process Framework: Usable Design Processes for Web-based
E-Business Applications — Helmut Degen, Vodafone Holding GmbH,
Sonja Pedell, University of Melbourne, & Stefan Schoen, Siemens AG
VII. Task Analysis, Ecological
Interface Design, and Performance Modeling
- Task
Analysis for the Design of Web Applications — Thomas Z. Strybel, California
State University,
Long Beach
- Searching
for Meaning in Complex Databases: An Ecological Perspective —
John M. Flach, Wright State University, Kevin B. Bennett, Wright State
University, Pieter Jan Stappers, Delft University of Technology, &
Daniel P. Saakes, Delft University of Technology
- User
Modeling — Addie Johnson & Niels Taatgen, University
of Groningen
VIII. Specific Web Applications in Academic Settings
- Educational
Uses of the Internet and the Web — Jessica A. Somers, University
System of Georgia Board of Regents
- Distance
Education — Lisa Neal, eLearn Magazine & Diane Miller, Aptima, Inc.
- Behavioral Research and Data Collection
via the Internet — Michael
Birnbaum, California
State University,
Fullerton,
& Ulf-Dietrich Reips, University of Zurich
IX. Specific Web Applications in
Industrial Settings
- Web-based
Programs and Applications for Business — Misha W. Vaughan &
Joseph S. Dumas, Oracle Corporation
- Designing
E-commerce User Interfaces — Lawrence J. Najjar, BMC Software,
Inc.
- Intranets
and Intra-organizational Communication — V. Kathlene Emery,
Julie A. Jacko, Francois Sainfort, & Kevin P. Moloney, Georgia
Institute of Technology
- Web-based
Collaboration — Martijn van Tilburg & Timothy Briggs,
Microsoft Corporation
X. Web
Psychology and Information Security
- Key
Psychological Factors that Affect Uptake and Use of Web-based Services
—Ron Henderson, ClientWise Pty Ltd, Desley
Hennessy, University of Wollongong, & Megan Divett, University of
Wollongong
- Consumers:
The Theoretical Foundations of Online Behavior — Fred Volk, Georgetown
University
and SAS Institute, & Frederic B. Kraft, Grand
Valley State
University
- Web
Security and Privacy — E. Eugene Schultz, University
of California
– Lawrence Berkeley
National Laboratory
XI. Emerging
Technologies and Applications
- Wireless
Communication — Mark Pearrow, MIT
- Augmented
Reality in Internet Applications — Kay M. Stanney, University
of Central,
& Roy C. Davies, Lund
University
- The
Emergence of E-health in Health Care — Kevin P. Moloney,
Francois Sainfort, Julie A. Jacko, & V. Kathlene Emery, Georgia
Institute of Technology
XII. Return of Investment and State of
the Art
Usability Guidelines for the Web
- Determining
the Value of Human Factors in Web Design — Eugenie Bertus, BMC
Software, Inc., & Mark Bertus, Auburn
University
- State
of the Art of Web Usability Guidelines — Céline Mariage
and Jean Vanderdonckt, Université Catholique de Louvain, &
Costin Pribeanu, National Institute for Research and Development in
Informatics